How to use your crate

To select tracks to add to your crate, click on the three-dotted vertical line and the screen will slide down. You will see 3 white circles, a plus sign, and an arrow pointing down. 



The 3 circle icons are to keep track of how many times you have downloaded the song. The 3 download limit is just to prevent account sharing and can be reset if you are experiencing technical difficulties (Please contact us to reset any tracks)

The arrow pointing down icon is to download individual tracks. 
Next to the song you want, click on the "+" sign icon to add the track to your crate. 

After that, click on the crate icon in the top right corner of your dashboard to access your crate.



To download your entire crate, click on "Download Batch" at the bottom. Your crate will then be downloaded as a .zip file and a link will also be emailed to you.

**BPM recommends users to not add more than 50 tracks per crate to avoid any download issues. The crate will only support 500MB. Having more than 50 tracks per crate can cause slow downloads and connection issues. Please note that having 1000+ tracks per crate will cause a loss of your crate** 

If you experience other issues regarding your crate, it may be caused by cookies piling on your web browser. If that is the case, please do a hard refresh by following the instructions below:

  • Mac Users: While you are logged in to your platform hold: command + shift + r
  • Windows Users: While you have logged in to your platform hold: ctrl + click refresh/reload button

BPM also recommends using a different browser such as Firefox, Google Chrome, or Safari.

If your crate fails to download, please send an email to with the following information so that we can restore your crate:

  • Exact name on the account
  • Email, username or user ID associated with the account
  • List of tracks that need to be reset (if any)
  • Crate download date (if possible)



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