How to retrieve songs from your crate and reset your download limit Alex (BPM Music Customer Service Team) July 27, 2023 05:00 Follow To retrieve your previously-downloaded batch of songs from your crate as well as resetting the download limit of certain tracks, please submit a contact form or send an email to supreme@bpmmusic.io and provide the following: Exact name on the account Email, username or user ID associated with the account List of tracks that need to be reset (if any) Crate download date (if possible) Have more questions? Submit a request