I'm still subscribed, but I can't access the site or download tracks. What should I do?

  • Updated

If you are subscribed to our services but are unable to access your account features, please refer to the following links below:

Technical issues
Resetting your password

If you're still having problems accessing your account, please submit a contact form or send an email to supreme@bpmmusic.io with the following information so that we can further assist you:

  • Email, username or user ID associated with the account
  • Description of issue
  • Main device(s) to access BPM (Ex: 2022 MacBook Pro and/or iPhone 14)
  • Operating System (Ex: Windows/MacOS Monterey 12.4)
  • Main browser (Ex: Safari)
  • Please attach any screenshots of issue/bug