If you're unable to purchase/upgrade a membership

  • Updated

If you're unable to purchase a membership, please make sure your payment info is up-to-date. If you're a new user, make sure that you have submitted your questionnaire/membership request for approval beforehand. More info on our questionnaire/membership request can be found here.

Another reason might be that your payment method might not be accepted. 

We accept all major credit cards such as Visa, Mastercard, and Discover as well as payment via Apple Pay, Google Pay, Cash App Pay and Link.

If you're still unable to purchase/upgrade a membership with BPM due to an error, please submit a contact form or send an email to supreme@bpmmusic.io with the following info so that we can further assist:

  • Exact name on the account
  • Email, username or user ID associated with the account
  • The last 4 digits of the credit card used
  • Or if you paid with PayPal, PayPal email**

**Please note that we continue to support previous PayPal transactions, but we will be discontinuing PayPal in the future in 2024.**