If you're unable to purchase credits and/or a membership, please make sure your payment info is up-to-date. If you're still unable to purchase/upgrade a membership with BPM Create due to an error, please submit a contact form or send an email to create@bpmmusic.io with the following info so that we can further assist:
- Exact name on the account
- Email, username or user ID associated with the account
- The last 4 digits of the credit card used
- Or if you paid with PayPal, PayPal email