I'm still subscribed, but I can't download tracks. What should I do?

If you are subscribed to our services but are unable to access your account features, please refer to the following links below:

Clearing your browser cache
Resetting your password
General FAQs about technical issues

If you're still having problems accessing your account, please submit a contact form or send an email to info@bpmsurpeme.com with the following information so that we can further assist you:

  • Exact name on the account
  • Email, username or user ID associated with the account
  • The last 4 digits of the credit card used
    or
  • If you paid with PayPal, PayPal email

 

 

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